Thursday, October 25, 2012

Are Pet Chance donations secure?

Being a newly-launched site (we went live on 9/6/12) Pet Chance still has a lot of work to do to make the service easier to use, more engaging, etc.

One thing we did not "save for later" is security!

We got some great feedback today that we need to secure our Donations page.  We're going to make the entire page secure soon, but until we do, please know this:  All Donations are made securely.

For non-technical people, here's the simple explanation:  The system we use to process payments is  The box where the donation form is presented IS secured by WePay.  The rest of the page (the Pet Chance part) is not secured.  So when you enter your credit card and other info, you are always sending your data securely.

For tech folks:  The WePay form is in an iFrame.  The iFrame data is 256-bit SSL-secured.  We're going to order and implement our own SSL certificate soon.

If you have questions or concerns, don't hesitate to contact us.  Thanks for your continued support!

Monday, October 1, 2012

The Saddest Place on the Internet

I was telling my friend Nate about Pet Chance tonight and he pointed out we may end up with the "saddest place on the Internet".

This was kind of alarming so I asked him to elaborate.  He pointed out we may have a competition to see who can show the saddest picture of the neediest pet in order to get Chances funded.

Well, darn it - that was not the point of creating Pet Chance.  It should be among the happiest places on the Internet because we're saving pets here!  So it got me to thinking...

What do we need to do at Pet Chance to make people smile?

Here's what I came up with so far:

  • Before & After pictures - so we can celebrate the healing of a pet
  • Conversations - so owners can report progress on their pets' treatment
  • Encouragement - some way for everyone to send kind words to the pet (and the owner)
But there must be other things we can do... got any bright ideas?  If so, please post them in the comments for this post. If we use your ideas, we'll let you know!